Privacy Policy

1. INTRODUCTION
At Ozmyse, we respect privacy and your rights to control your personal data.

This Privacy Policy (the “Privacy Policy”) applies to information that we collect through our websites, mobile applications, and connected products and services (collectively, the “Websites”), in our stores, at events, and through our customer service channels. This Privacy Policy describes the personal data we collect, and explains why we collect it, how we use it, and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use your personal data.

2. PERSONAL DATA WE COLLECT FROM YOU
We, or our vendors, may collect your personal data in a number of ways and for various purposes. Such personal data we collect may include the following:

· Name
· Billing and shipping address
· Telephone number
· Email address
· Date of birth
· Purchase information and preference information

You may provide us with personal data when you:

· Make an online purchase on one of our Websites or at an Ozmyse store.
· Create an account on one of our Websites or at an Ozmyse store.
· Participate in a survey, sweepstakes, or promotions.
· Call, email, or chat with customer care.
· Post a comment on one of our Websites.
· When you sign up to receive promotional emails, texts, and other communications from ozmyse.

Surveys, Sweepstakes & Promotions: From time to time, you may be able to participate in surveys, contests, sweepstakes and promotions offered by ozmyse. We may invite you to participate in promotions that are co-marketed with an unaffiliated business partner. If you participate in this type of promotion, we may also share the information you provide to us with our business partner, who may use it if you have provided your consent. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies, and this Privacy Policy will not apply to that company’s use of your information.

Public Forum: From time to time, you may be able to participate in an online customer forum or other public or private forum on the Websites where you can post comments or other content. If you voluntarily disclose information, personal or otherwise, online in any community area (whether through the Websites or any other services available online), that information can be collected and used by others. Accordingly, you should use caution when sharing any personal data with others in any community area (whether through the Websites or any other services available online).

Social Media: You may choose to enable, log into, or sign on to Ozmyse social media websites such as Facebook, Instagram, or Twitter (“Social Networking Services” or “SNS”). When you connect using your SNS accounts, we may collect personal data that you have provided to that SNS. For example, when you log in with your Facebook credentials, with your consent, we may collect personal data from your Facebook profile that is permitted under Facebook’s Terms of Use – such as your email address, profile picture, and friend list. We use this data to provide, enhance, and personalize the services we provide to you. If you do not want us to provide us with this information, please change the privacy settings on your SNS account.

3. PERSONAL DATA WE COLLECT BY AUTOMATED MEANS
Cookies: Cookies are files that contain information about your general Internet usage and are stored on the hard drive of your device. From these cookies, we, or our vendors, may collect information about your browser, including your IP address, operating system and browser type, for system administration. Cookies help us to improve our Websites and to deliver a better and more customized service. They enable us to:

· Estimate usage numbers and patterns;
· Store information about your preferences;
· Customize our Websites according to your individual interests;
· Speed up your searches; and
· Recognize you when you return to our Websites.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our Websites. Additionally, if a browser is set to issue a “do not track” signal, our Websites does not respond to such “do not track” signals, as the online community has not reached a consensus as to Do Not Track standards, implementations and solutions.

Other Tracking Technology: We may also use “pixel tags” and other tracking technologies (sometimes called “Internet tags”, “web beacons” or “clear GIFS”), which are tiny graphic images, on our Websites. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our Websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our Websites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Websites. This information may include your device’s IP address, your browser type, your operating system, date and time information, and other technical information about your device. We may also track certain information about the identity of the website you visited immediately before coming to our site.

Analytics Tools: We may also engage other tracking technology services for analytic purposes, such as Google Analytics, to help us understand how visitors use our Websites.

Session Replay Cookies: We use Session Replay cookies such as Contentsquare to better understand our users’ needs and to optimize this service and experience. These cookies are a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. These cookies and other technologies are used to collect data on our users’ behavior and their devices. This includes collecting a random sampling of a device’s IP addresses (processed during randomly selected user sessions and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our Websites. Contentsquare is contractually forbidden to sell any of the data collected on our behalf.

Google Analytics: For more information about the data Google Analytics collects and processes, visit google.com/policies/privacy/partners/. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout

4. USE OF YOUR PERSONAL DATA
We use the information we collect from our customers for various purposes, including to:

· Process transactions;
· Send communications to you about our products, services, promotions, offers, news, and events
· Serve advertising and offers to you based on your interests and online activities, from us or third parties;
· Improve our stores, Websites, events, customers shopping experience, and quality of service;
· Determine the amount, location and frequency of customer traffic into our stores;
· Prevent and detect fraud and abuse;
· Process information or claims in connection with incidents at our stores;
· Enable our service providers to perform certain activities on our behalf;
· Respond to requests for information or services;
· Communicate with you about changes to our Websites;
· Comply with our legal obligations, policies, and procedures; and
· Otherwise ,for internal administrative and analytics purposes.

If you have provided personal data to us through more than one method, for example, in-store and online, we may combine such information for the purposes identified above.

5. OTHERS WITH WHOM WE MAY SHARE YOUR PERSONAL DATA
We will not sell your personal data to any third party for monetary consideration. We may provide your information to others as detailed below.

We may disclose your personal data to companies that help us bring you the products and services we offer. For example, we may disclose your personal data to service providers and vendors that assist us as follows:

· To manage a database of customer information;
· To distribute emails;
· To distribute other marketing materials or advertisements, including on our Websites and the websites of third parties;
· To provide data storage and/or analytics;
· To prevent fraud;
· To provide customer service;
· To provide other services designed to assist us in providing products and services to you.

We require that these vendors agree to keep confidential all information we provide them and to use the information in a manner consistent with this Privacy Policy.

We may share data in aggregate form and/or in a form which does not enable the recipient of such data to identify you (for example, for industry analysis).

In the event of a corporate reorganization, asset transfer, or change of control, your personal data may also be transferred. However, use of your personal data will remain subject to this Privacy Policy.

We may also disclose your personal data when legally required to do so, to cooperate with legal proceedings, law enforcement, court orders, laws, regulations, or other legal obligations, or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, for crime-prevention purposes, or to protect against misuse or unauthorized use of our Websites.

6. LINKS TO OTHER WEBSITES
Our Websites may include links to third party websites whose privacy practices may differ from ours. If you provide personal data to any of those third parties, it will be governed by their privacy policies, and we encourage you to read those privacy policies carefully before providing your personal data.

7. REMOVAL FROM MARKETING LIST
To be removed from our marketing list, please email us at ask@ozmyse.com or simply click the unsubscribe button found at the bottom of any of the emails that we send you. If you have set up “My Account,” you can also go to the “email preferences” section of your account and modify your subscription settings. Please allow us at least ten (10) business days from when the request was received to complete the removal, as some of our promotions may already be in process before you submit your request.

8. MAINTENANCE AND PROCESSING OF PERSONAL DATA
Your personal data may be stored, transferred and processed in and to the HK and in other countries by our affiliates and/or service providers. The data protection laws in these countries may provide a lower standard of protection for your personal data than your country of residence. We take great care in protecting your personal data and have put in place adequate mechanisms to protect it when it is transferred internationally. We will transfer your personal data in compliance with applicable data protection laws and will implement suitable safeguards to ensure that your personal data is adequately secured by any third party that will access your information.

By using our Websites and providing personal data to Ozmyse, you acknowledge the terms of this Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the HK or other countries or territories.

9. SECURITY
Ozmyse uses commercially reasonable measures to keep your personal data private and safe. We take appropriate physical, electronic and administrative steps to maintain the security of personal data we collect, including limiting the number of people who have physical access to our servers, as well as employing electronic security systems and password protections that guard against unauthorized access.. Our customer care center and stores operate over private, secure networks.

We use commercially reasonable security technology in transferring information to process your orders. All payment card transactions should take place in protected areas of our Websites, which are designed to reduce the risk of any loss, misuse or alteration of the information collected. When you begin the checkout process, you should move into such a protected area. Once you’ve entered, the page address (URL) should change from “http” to “https.” Also, a key or a closed lock should appear in the lower right hand corner of your screen to notify you of this change. You should remain in this secure zone for the entire checkout process. Please check that you are still in this protected area when you type in your payment card details.

Despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we use commercially reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We may, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

10. CHILDREN’S PRIVACY
Our Website is not intended for children. We do not intentionally collect any personal data from children under the age of eighteen, and will dispose of any such information if we become aware that it has been provided to us.

11. RETENTION OF PERSONAL DATA
Ozmyse will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the Websites and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines.

11.1 DATA SUBJECT ACCESS RIGHTS
You have the following rights:

· Right of access to your personal data: You have the right to ask us for confirmation on whether we are processing your personal data, and access to the personal data and related information.
· Right to correction: You have the right to have your personal data corrected, as permitted by law.
· Right to erasure: You have the right to ask us to delete your personal data, as permitted by law.
· Right to restriction of processing: You have the right to request the limitation of our processing under limited circumstances.
· Right to data portability: You have the right to receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit that information to another controller, including to have it transmitted directly, where technically feasible.
· Right to object: You have the right to object to our processing of your personal data, as permitted by law, under limited circumstances.

In order to exercise any of these rights, please contact us according to the “How to Contact Us” section above. Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

12. CHANGES TO THIS PRIVACY POLICY
Ozmyse may amend this Privacy Policy from time to time. If we change our Privacy Policy, we will post the updated Privacy Policy on this page with an updated date. Under certain circumstances (for example, in connection with certain material adverse changes to this Privacy Policy), we may also elect to notify you through additional means, such as posting a notice on the home page of our Websites or contacting you via email.

13. HOW TO CONTACT US
If you have any questions about privacy or security on our website, please contact us at ask@ozmyse.com. If your country of residence is Hong Kong, you may also contact us at BOLING HK CO., LIMITED, Attention: Senior Director, Information Security and Data Privacy. RM 13, UNIT A1, 2/F., PHASE 1 KAISER ESTATE, NO.41 MAN YUE STREET, HUNG HOM HONG KONG.